How to use shortcodes with tags

You can assign a shortcode to a tag in the “Tags” section in the Dialog Builder.

In this case the bot assigns the last value from the tag that was used in the conversation to the shortcode automatically. For example, if the bot asks the question: “What card do you want to choose”, and the user answers: “A debit card”, then the bot assigns the value “A debit card” to the appropriate shortcode. If the bot refers to this shortcode later in the conversation, the value “A debit card” will be retrieved from the shortcode.