It is easy. The main thing that you need to know is that you don't transfer your past experience from Email marketing to Odus, don't try to copy your site into a robot. The most appropriate training method is to create a set of questions and answers based on your sales scripts. Regularly update the Odus knowledge base with new questions asked by customers. And you can always contact us for help!
Yes, this is true. People don't want to communicate with stupid and primitive algorithms, which are called bots. That is why Odus develops its artificial intelligence and natural language understanding (NLU). According to The Verge, more than 100 million smart speakers such as Alexa, Google Assistant, Yandex Alice, and others have already been sold over the world. Voice and speech interfaces are no longer the future, but the reality.
Yes, really. You need 1-2 employees to train the system. Initially, everything strongly depends on the presence or absence of your collected data. If there is no data or there are very few of them, then it will be necessary to start collecting statistics before dismissing managers.
You don't need to believe in it. It's fact. According to statistics from the world leader in email marketing – MailChimp, open rates don't exceed 20%, and CTR is 4%. According to analysts from Statista, similar indicators in Facebook Messenger are 85% and 25%, respectively. You can calculate on your own to check.